Assistant and tasks
An assistant that works with your mail and your notes
Svanja's assistant knows your mail and your notes. Ask it a question and you get an answer. Give it a job, and it starts a task that keeps working while you do other things.
What is the chat good for?
Ask about anything in your account, like what a client said about the budget in July. Svanja answers with links to the emails and notes it used.
It can also search the web. The chat opens full screen or in a sidebar next to your inbox.
- Pick a Space, and the answer uses that client's notes
- Type @ to bring in a thread or a note
- Type / to run one of your skills
When does it start a task?
When a job needs more than a quick answer, for example when it needs the computer or takes more than a few minutes. The chat says so, and a card shows how far it got.
You keep talking while tasks run. Open a task in a side chat to change what it does, and it carries on from there.
- Close the laptop, and the task keeps running
- When it needs you, it asks one question and waits
- Stop a task, and everything it started stops
What do I get at the end?
The task page lists what it made and where it put it. A draft reply sits in the thread, and a PDF goes into the client's Space with its source next to it.
Changes inside Svanja show who made them, and you can undo them. Things that went out, like a sent email, are listed as receipts.
- PDFs from your own document templates
- Word templates turned into templates for PDFs
- Small apps built from files in a Space
Can it learn how I do things?
Yes. After a task that went well, press Save as skill. Svanja writes down the steps and keeps the scripts it wrote. Next time you start the skill from a short form.
You can also write instructions for each Space, like the language and the tone for that client. Svanja reads them before it works there.
- Skills are folders with a SKILL.md, the format Claude Code uses
- Each skill keeps the lessons from earlier runs
- Share skills with your team in the team library
How much does a task cost?
The assistant uses credits, and each task shows what it cost. A job that will need more than 200 credits shows an estimate first. You can change that limit or give a task a cap.
Leave the model on Auto, or choose it yourself. Economical is for short jobs and Standard for most work. Deep is for code and long investigations.
- One credit is worth one euro cent
- 300 credits a month on Free, 3,000 on Pro
- Deep is part of Pro and Team
Questions about the assistant
Which AI models does it use?
We choose the model behind each level, and we can change it. The privacy policy names the companies that run the models.
Does it send emails on its own?
Only when you asked for it or a rule you wrote allows it. Otherwise it prepares a draft, or it asks you first.
Can it make mistakes?
Yes, like any assistant. That's why each task shows its steps and each change it made. You can undo the changes inside Svanja with one click.
Does it decide by itself what to work on?
No. It works on what you ask for and on what your rules say. It doesn't go through your inbox looking for things to do.
Try Svanja with your own mailbox
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