Studios and agencies
Svanja for studios and small agencies
Share your mailboxes and give each client a Space. Each person gets their own assistant, and a skill saved in the team library works for everyone.
How do we share client work?
Each client gets a Space with the people who work on it. The team library holds what everyone uses, like the handbook and the brand templates.
When someone changes a skill, the next colleague who runs it gets the new version. The change is in the library's history with their name.
How does a shared mailbox work?
Connect support@ or hello@ once and share it with the right people. Assign conversations and talk about them in internal notes.
You also see when someone else has the same conversation open.
Can rules run for the whole team?
Yes. A team rule uses the team's mailboxes and connections, and it runs as a member you name. Nobody's personal sign-ins are used.
For example, when a client reports a problem in the support mailbox, Svanja looks into it and leaves an internal note. Then it assigns the conversation to the client's account manager.
Can someone hand over a task?
Yes. The task moves with its notes and files. After the handover, the task uses the new owner's access.
You can also share a task with the team, so others can follow it without taking it over.
Can we share work with our clients?
Yes. Publish a page or a small app for the people you choose. They get a link by email and see your logo and colours, without Svanja's menus.
A form on that page can start a rule. For example, a change request from the client can become an Asana task, and Svanja prepares a reply.
How do we keep an eye on credits?
The team shares its credits. Admins can set a monthly limit for each member, and the usage page shows who used how much and for what.
Questions from studios
What does the Team plan cost?
€24 per member a month, or €240 per member a year. A team starts at two members. Each member adds 2,500 credits a month and 5 mailboxes.
Does each person need their own mailbox?
No. Mailboxes are pooled for the team, 5 for each member. A shared mailbox like support@ counts once.
Get early access for your studio
Sign up, then write to us. When your account is ready, we set up the team with you.